This morning, the Office of Fair Trading (OFT) published its Off-grid Energy Market Study findin
Finding of OFT Study, 18/10/11
This morning, the Office of Fair Trading (OFT) published its findings following an examination of the off-grid energy market.
The aim of the study was to see if the market, which supplies four million households, is working well for consumers. The findings are largely positive for the domestic oil heating market and its suppliers.
Whilst the study says that the industry could do ‘more to ensure compliance with existing legislation, help consumers get the best service possible and reassure customers that they are getting a fair deal’, there is much consideration given to the strengths of our industry.
Read more about the findings below and go to www.oft.gov.uk to read the full 200+ page study.
The OFT is now consulting on its provisional decision to not make a market investigation reference to the Competition Commission. The consultation period ends at 5pm on 18th November. Details of the provisional decision are set out in Chapter 7 of the report.
Responses should be emailed to firstname.lastname@example.org by 5pm on Friday 18th November 2011 or posted to the OFT’s London address.