Nolan Oils


Excellent service.

Brilliant Liz and thank-you so much.

We'd run-out, but Nolan's swift turnaround got us out of a tight spot with small children and no heat. Thanks again and we will remain a super loyal customer to you guys.

Excellent service.


Awesome service, thank you!

Hi Liz,

Just a quick thank you from me for the speedy delivery of our heating oil which arrived this morning. Awesome service, thank you!

Merry Christmas,

Thanks for responding so quickly

Very many thanks for responding so quickly after we had run out of oil.

Really exceptional service.


Thank you for your help and excellent service...

Dear Nolan Oils

I would like to thank you for your help and excellent service yesterday. Phone call at 1pm, with delivery by 4pm was very impressive and really appreciated.

Thank you once again for your help, particularly as we are all currently self-isolating.

Best wishes, Matthew

Thank you for the exceptional service...

I would just like to thank you for the exceptional service we have once again received from your Company today.

Having (as usual !) landed myself "in the doghouse" when the AGA went out due to no oil, I 'phoned at 0900 and spoke to Sara who in spite of the computers being "down" took all the details for our order.

We had barely got to lunchtime and lo & behold, there was the tanker driver ready to deliver (once I had removed some branches across our drive which would have played havoc with the equipment on the top of the tanker.

Although he was not the usual driver, and in spite of us being in self isolation (we're both >70 plus I have had heart surgery) I was able to direct him to where the tank is etc and in no time it was job done. He said he had managed to fit us in whilst in the area and had a number of other calls, so rather than delay him whilst I wrote a cheque I said I would pay by electronic bank transfer and he was on his way.

I 'phoned the office and checked the details (with Maria, I think, who was most helpful) and I have just done the transaction and paid in full at 20.00, so it should be in your account tonight or at the latest tomorrow morning.

Now that's what I call service.

It is always a joy to deal with your Company and I thank you and congratulate you all on creating such an excellent Company: it is a pleasure to do business with you. Yours is the type of Company which deserves to succeed and I hope you continue to do so, particularly through these difficult times.

Please take care to all stay safe.

With many thanks, Clive

A huge thank you to all involved...

To all at the company

This is a huge thank you to all involved in getting my oil partly delivered today.

The office staff and the drivers Geoff and Paul were fantastic and are a credit to your company.

This is the second time you have helped me out in the last 12 months and I can't thank you enough.

I usually ask around for oil prices before I order but from now on I am just going to order from you even if your price is a little higher as your customer service is second to none.

Thanks again,


They delivered our oil within a matter of hours!
We are new customers to Nolan oils, having recently moved house. We had no heating or hot water last Monday due to low pressure. Our oil tank was starting to get low and we thought this could be the reason. Having called Nolan Oils mid morning explaining we had no heating / hot water. They delivered our oil within a matter of hours!

Considering the freezing temperatures we've been experiencing we are so very grateful to them and will definitely be using them in future. Fabulous customer service.
Lisa J.

You fabulous people...
Hi, you fabulous people...

Just wanted to say a HUGE thank you for topping up my late dad's oil at Parkside, Chesterton this afternoon, you have saved my poor husband from a night freezing his bits off and me from having my ears chewed off lol!!!

I have said it before and I will say it again, you guys are just the best... thank you so, so much.

Customer service is seriously lacking in so many businesses today, thank you for always, always being one of the best 🙂

From one extremely grateful customer, thank you again. Louise

Thank you for your email and recommendation.
Someone else recommended him to us, and he has just been out and fixed for us. We too fully recommend him, after 2 and abit months of being without hot water on and off, and spending a fortune, Richard came out this morning and within an hour we were back up and running. And no extra parts needed.

Once again, thank you for your reply. Merry Christmas.

Thank you
Just a short message to say thank you for delivering my oil today (22nd Dec), unfortunately your driver was unable to make a delivery on Thursday (20th Dec) because the road was not passable and the driver had to abort his attempt.

I thought I would have to wait until after Xmas but you delivered on Saturday morning.

Thanks again.

We've made her Christmas
Mum called today to say thank you very much for the excellent service and the fast delivery to her daughter.

She has had a rough time this year and she said we've made her Christmas by ensuring her, and her 4 young children, are warm this Christmas.

A huge thank you to you guys
Good morning,

I just wanted to say a huge thank you to you guys. I am notoriously bad at not knowing when I am running out of oil as my gauge doesn't work, so I am usually calling you up in desperation.

This was again the case on Saturday morning. I was fully aware that this is your busiest time so when I was advised it may be Monday or Tuesday I completely understood, however I was extremely surprised and very happy to have it delivered that weekend.

I really do want to say a very big thank you, you have really looked after me in the last year.

May I wish you all a very Happy Christmas and a wonderful New Year!

One very happy customer. 🙂
Best Regards Candy

Gas Bottle Order - Thank you so much
Thank you so much for the prompt delivery and also an extra thanks to the driver as we had not left the drive way clear today and it must have been an effort to collect the empties and move the new one into place- very much appreciated as I have just got back from work in the dark and it has really made my day that someone has done this for me. Thank you so much.

All in all excellent service
Many thanks for the delivery of oil on 24 October.

The driver was as efficient and helpful as ever plus I much appreciated your prompt response and the call to advise when it would be delivered.

All in all excellent service for which we are most grateful.

I have this evening paid in full which should be in your account in the morning. Any issues do not hesitate to call.

Although it is not the cheapest item we buy on a regular basis, your team minimises the pain! It is a pleasure doing business with you.

Excellent Service
Thank you for this invoice, I have taken a copy.

Thank you, though in particular, for your excellent service. I had inadvertently used all the oil at my disposal meaning that your prompt attention was really appreciated by using the small delivery vehicle.

Furthermore, your driver was very helpful, chatty and cheerful - give him a pat on the back.

Hitherto I have tended to use the Merton Oil Buying group although I have now asked them to take me off their data base.

Next time I will certainly obtain a quote from you and hope you will be competitive.

You have never let us down
Early yesterday morning we ran out of oil (our fault entirely) and my husband rang up to ask for an urgent delivery as we have his 99 year old mother living with us. We returned home after shopping about 5pm and to our great surprise the delivery had been made. We certainly didn't expect it yesterday. We are just wanting to say thank you for your great service. We've dealt with Nolan for many years now and you have never let us down.
Thanks again, Carol

Good customer service
Staff at Nolan Oils - I just wanted say thank you to the staff for being so helpful in my time of need. I think you have turned around our order in about 3 working days. Adey has delivered about an hour ago. Good customer service.
Regards Stuart

Thank you for sorting our oil delivery
Good afternoon

I just wanted to say thank you for sorting our oil delivery as quickly as you could over the snowy weather, you have some very skilfully drivers.

It really helped being able to collect some oil to see us until the Monday.

Your office staff are so helpful and have the patience of a saint.

Many thanks once again.

Wonderful service
Just to say thank you for your wonderful service. Our oil was delivered on Sunday morning, first thing, we really appreciate the extra hours that all staff clearly worked, to ensure delivery during the freezing weather.

Wow. What a service.
Thank you for sorting Shirley out yesterday I woke up this morning to see a Nolan Oils truck outside. She was over the moon and extremely happy with the amazing service you have provided to her. Thanks again Mark I really appreciate everything you've done.