Service is always top-notch
We've used Nolan Oils for 5+ years and the service is always top-notch.
Nolan Oils price fairly and deliver on their promises. Both the Office Staff and Delivery Staff could not be more helpful. Real 'old school' service.
I do not hesitate to recommend Nolan Oils - a fantastic family-run company that truly care and deliver exceptional customer service.
Thank you for the speedy delivery - less than 4 hours from when I came in and requested a top up - very impressive 🙂
Kind regards to everybody,
Saved the day
We've used Nolan Oils for years and the service has always been second to none. We recently made the mistake of trying a different Nationwide Supplier as were drawn in by online promises of next day delivery.
The Nationwide Supplier missed 3 delivery dates leaving our family without heating for over 3 weeks, with no apology. Upon contacting Nolan Oils, they saved the day with empathetic communication, an immediate delivery and all of this at a cost lower than the Nationwide Supplier.
Their prices are incredibly competitive, drivers are courteous / friendly, and the Team truly do care.
I wouldn't hesitate to recommend them and certainly wouldn't dream of going elsewhere ever again with something so important!
Ultra-quick emergency service
Good Morning Luke,
We just wanted to thank you and your staff at Nolan Oils for providing such a great, speedy service.
We are planning to have our current oil tank replaced and relocated, so had let the oil get low last month, expecting the work to have been carried-out before it became a problem.
However, contractor delays, and a dodgy level gauge, combined to cause panic here when we realised there was a problem! We were virtually running on fumes in the middle of some seriously cold weather... Your team not only saved the day by getting the heating oil delivered the next day, but also didn't charge us extra for providing this ultra-quick "emergency" service.
These days, receiving great service like this is increasingly rare and we didn't want it to go unrecognised. Thank you so much to everyone there.
Sylv and Shaun
Nolan oils are fantastic
I would like to say that Nolan oils are fantastic.
I had run out of oil and the weather was really cold.
I contacted Nolan oils explained my situation and fears that I would end up with frozen pipes. Within half an hour my oil was delivered and heating available.
Nolan oils were amazing, understanding, a personal approach and so helpful.
I can only highly recommend them.
A five star service with a personal approach.
Super-speedy heating oil delivery
Many, many thanks for the super-speedy heating oil delivery. Really appreciated and an amazing service as usual.
Have a great weekend.
Customer service is first class
In the last six weeks I've had two occasions where I've needed to buy oil in a canister from Nolan. I just wanted to say that your staff are really friendly and helpful and that your customer service is first class. I appreciate how busy you must be at the moment, but with each visit I've been so impressed by what a nice environment there is at Nolan Oils, so thank you.
thanks and best wishes,
Last minute delivery
Many thanks to Mark and the Nolan team for saving Christmas for my client in Noke with a last minute delivery.
Amazing customer service
Dear everyone at Nolan Oils,
I just wanted to say a big thank you for not only recently delivering our oil as usual but also for the amazing customer service we always receive, the fact that we can have a monthly DD with you, and that we know that you will deliver.
We continue to use you and recommend you because we feel valued and we trust you - we really appreciate the last few years have been challenging in so many ways, including this recent cold snap, but we are forever grateful.
When I see your lorry and livery out and about, I'm happy and proud to be one of your customers.
With very best wishes to you all for a restful and enjoyable Christmas.
P, O and girls
So helpful and sympathetic
I would like to draw your attention to the fabulous service I received from your company last week (02/03/2022).
I was trying to order oil remotely for my elderly mother (in Hook Norton) who was very worried about her oil situation.
I don't know who I spoke to but she was so helpful and sympathetic and arranged delivery for the following day.
! am so grateful for such brilliant customer service.
Thames Valley Air Ambulance
Good afternoon to the team at Nolan Oils,
I hope this email finds you all well this beautiful sunny day. Thank you so much for your kind donation of xxxx received on 12th November to support our vital service, thank you!
We are incredibly humbled that you choose to support us, please be assured that this donation will make a big impact to the service we provide across the community. Please convey our thanks to everyone in the team, your support means a lot.
Every day we respond to an average of six incidents - delivering pre-hospital emergency care to the most critically ill and injured in Oxfordshire, Buckinghamshire and Berkshire.
We do not receive government funding or support from the National Lottery, instead we rely on the generosity of the community we serve to fund our service. Thank you for being part of our family of supporters. We are truly grateful!
I am delighted to attach a link to our new Mission Map with interactive data that highlights the work we do but most importantly, the impact of your support.
In addition, please find the link to our latest newsletter for your perusal. https://brandfolder.com/s/h59z2zsf7p7j47bqbqcmnqm
Thank you once again for standing with us on the frontline of saving lives, we are so grateful!
MASSIVE THANK YOU
just wanted to say how grateful I am for your amazing service last week. I am in the middle of having chemotherapy and amidst everything completely forgot to check the oil. We realised on Thursday that I had run out completely - a friend called on my behalf and we were expecting a couple of days wait for a delivery. I couldn't believe it a couple of hours later a tanker arrived and filled up the tank and I was once again warm I'm SO grateful - what blooming fabulous service.
thank you so much,
The delivery driver was fantastic...
We have just received our oil delivery and I wanted to say thank you so much to you and the team for getting this to us this quickly. The delivery driver was fantastic, I would certainly recommend Nolan to all of our neighbours, a much better service than BoilerJuice.
Thank you again, please pass on our thanks to your colleagues.
So helpful and cheerful...
I'm writing to you because as a long standing customer, I wanted to tell you how much I appreciated the efficient and prompt service of your staff.
The telephone lady is always so helpful and cheerful when I ring to order the oil (I was a bit desperate last week!) and every delivery driver has been courteous and kind despite there being a difficult gate and very awkward access to my tank.
If possible, I'd like them to know that I appreciate them.
Thank you, sincerely,
Super speedy heating oil delivery!
Massive thank you to Sara, the logistics guys and our delivery driver for our super speedy heating oil delivery! Honestly so grateful to be warm and clean again 😍
I just wanted to say thank you for such a great service. Your company has been so good to deal with and your driver has just been and delivered my oil when you promised. Absolutely faultless, and such a relief after a truly awful experience with a different company previously.
We will definitely be sticking with you to order our oil in the future.
Wow incredible service from Nolan Oils today!
Having been let down by a major supplier we turned to Nolan and Liz Gray to help us and within 24 hours they have arrived on site to deliver us oil following us running out!
We have sent chocolate biscuits back with the driver to share with everyone by way of a tiny THANK YOU 🙂
Just a note to say thank you so much to the lady I spoke to on the phone this morning - the delivery is here now (Erlistoun - Weston on the green) and I can't tell you how grateful I am for this arriving today!
Thank you so much
Very grateful and wanted to call to say thank you.
Just had Mrs M. on the phone in tears thanking us for delivering oil on the same day she placed the order. She is a nurse and unsurprisingly has been under a lot of stress lately so running out of oil this morning did not help.
However Sara took her order and sent it over to Paul who was able to get a delivery sorted within hours of her call. (Not sure who delivered it).
She was very grateful and wanted to call to say thank you to us all. She then started crying.
Very responsive and very courteous.
Just a quick line to say thank you so much for your help. You were very responsive and very courteous.
I love good customer service - and that what you gave!
It's good to be a new customer.
Many, many thanks. Enjoy the rest of your day.